
Rigorous research, thoughtful facilitation.
I lead high-impact studies that change minds, unlock stuck product work, and scale organizations' user knowledge.
Check out my work below
Case Studies
-
2025 β’ OCLC
πPermissions Tool Testing
Earned CEO recognition for rapid, iterative research
β
-
2025 β’ OCLC
πILL Automation Adoption
Shattered long-held assumptions through mixed methods
β
-
2024 β’ OCLC
πAcademic Search Innovation
Pioneered a new product with C-suite involvement
β
-
2023 β’ Regional Gas Utility (via G2O)
πΊοΈGIS Workflow Modernization
Led successful journey research in a change-averse organization
β